Rhythm Energy ranked fourth out of dozens of energy providers in our review, scoring a strong 4.5 out of 5. It stands out for its affordability and bill predictability, receiving a perfect 5 out of 5 in both categories. Rhythm offers autopay and paperless billing discounts, and you can save money with a time-of-use energy plan by using less energy during peak hours. The provider also stands out for its solar buyback plan and for only offering 100% green energy.
Its electricity rates are affordable and competitive with the statewide average, which was 15.61 cents per kilowatt-hour (kWh), according to the U.S. Energy Information Administration (EIA). Your actual rates will depend on your plan choice and energy usage. These rates are less expensive than those of other top providers, like TXU Energy and Reliant Energy.
Rhythm Energy Plans
Rhythm Energy offers six energy plans, including fixed rates and time-of-use options. The Digital Discount plan is our top pick for a fixed-rate plan. This straightforward plan doesn’t have confusing bill credits or time-of-use restrictions, so you can easily estimate monthly bills. With this 12-month plan, you’ll secure fixed rates for an entire year and offset your usage with wind energy.
Rhythm also offers various time-of-use plans, including the PowerShift, PowerShift Payback and PowerShift EV plans. These plans charge fixed rates with discounted pricing depending on the time of day and energy demand to help stabilize the grid. Electricity rates are more expensive during high-demand periods from 6 p.m. to 9 p.m. and cheapest from 12 a.m. to 6 a.m. These plans require a smart thermostat and shifting your usage to maximize savings. The PowerShift EV plan also requires that you own an electric vehicle (EV).
The Digital Discount 12 and 36 plans provide a $5 bill credit when you enroll in autopay and paperless billing. You’ll secure your rate for the contract term for protection against rate spikes.
Rhythm also provides a solar buyback plan for customers who currently have solar panels installed on their homes.
Our Thoughts on Rhythm Energy
We rate Rhythm Energy highly for its predictable and affordable bills, which have no hidden fees or surprises. The provider has some of the best Texas electricity rates. Plus, its commitment to 100% clean energy makes it easier to go green without breaking the bank. You can get a $5 monthly credit by enrolling in autopay and paperless billing if you select the Digital Discount 12 and 36 plans.
Rhythm’s electric plans are innovative and adapt to technology advancements, offering specific plans for electric vehicles and smart thermostat owners. Other perks include plans with home security bundles or savings from power conservation. These plan perks may suit you if you want to take control of your energy usage patterns.
However, Rhythm doesn’t offer variable-rate plans, which might be a drawback for customers who want the flexibility of a month-to-month plan. Also, Rhythm’s customer satisfaction scores are lower than average, and it has mixed online reviews about customer care experiences.
Rhythm is a newcomer to the Texas deregulated energy market, especially compared to established companies, such as TXU Energy. Despite being new, Rhythm is building a strong reputation. The company received the Retail Energy Provider of the Year award at the Energy Market Conference in 2023, the largest gathering of energy professionals.
Overall, Rhythm provides many benefits and green energy options, but it’s important to weigh these factors against its customer service reputation, years of experience and plan flexibility.
Pros and Cons of Rhythm Energy
Pros
- Predictable monthly bills
- 100% renewable energy plans
- No hidden fees
Cons
How Does Rhythm Energy Score in Our Review?
In our Rhythm Energy review, the provider scored 4.5 out of 5 overall, higher than the 4.2 out of 5 average of all other providers we reviewed. Here’s how Rhythm compares to other electric companies in Texas.
Plan Offerings
Rhythm Energy scored a solid 4.3 out of 5 for its variety of 100% renewable plan options and additional perks, like autopay and home security bundles. The provider offers great plans for eco-conscious buyers seeking predictable green energy costs. It also offers a solar buyback plan, which can benefit Texans who already have a solar system for their homes. However, it doesn’t provide short-term or variable-rate plans, which some Texans might prefer.
Customer Satisfaction
Rhythm’s 4 out of 5 customer satisfaction rating lowers its overall score, falling short of the 4.4 out of 5 average. Contributing factors include limited customer service availability, mixed reviews and the fact that Rhythm is still relatively new in the market with only a few years of experience.
Bill Predictability
Rhythm Energy scored a perfect 5 out of 5 for bill predictability due to its low rate variance across virtually all of its plans. That means you can expect steady energy costs with Rhythm. We reviewed its rates across different usage levels — 500, 1,000 and 2,000 kWh — and found Rhythm’s pricing to be impressively consistent compared to other providers. This makes it a great choice to avoid surprises on your energy bills.
Cost
After evaluating rates across all consumption levels, we gave Rhythm another perfect 5 out of 5, nearly an entire point above average. Depending on your energy usage and plan, you can secure a long-term low rate without being subject to market fluctuations.
How Does Rhythm Energy Rank Against the Competition?
Rhythm Energy scores a 4.5 out of 5 in our review methodology. This strong score means it ranks above many popular providers, such as TXU Energy and Gexa Energy. Check out the following table to compare providers and leading plans.
| Factor | Rhythm Energy | TXU Energy | Gexa Energy |
| Our overall rating (out of 5) | 4.5 | 4.4 | 4.2 |
| Number of plans available | 6 | 8 | 16 |
| Top 12-month plan | TX Breeze 12 | Simple Rate 12 | Energy Saver 12 |
| Best feature | Bill predictability | Customer satisfaction | Plan options |
Where is Rhythm Energy Available?
You can find Rhythm Energy plans through most major transmission and distribution utility (TDU) service areas, except Lubbock Power & Light.
- AEP Central: Corpus Christi, McAllen, Victoria, Laredo, Harlingen
- AEP North: Abilene, San Angelo, Vernon
- CenterPoint Energy: Houston, Katy, Beaumont
- Oncor Electric: Dallas, Fort Worth, Irving, Waco, Arlington, Temple, Round Rock, Midland, Odessa
- Texas-New Mexico Power: League City, Glen Rose, Pecos, Angleton
What Do Customers Say About Rhythm Energy?
Founded in 2021, Rhythm is new to the Texas-deregulated market. Despite that, it has hundreds of 5-star reviews and an average rating of 4.6 out of 5 stars on Google Reviews from more than 3,800 reviewers. However, Rhythm received a 2 out of 5 complaint score from the Public Utilities Commission of Texas (PUCT). The PUCT score reflects the overall rate of complaints, regardless of whether the REP was at fault. It serves as an indicator of customer service quality.
Rhythm isn’t accredited by the Better Business Bureau (BBB) and does not have a customer rating on its website. That said, many other major providers, including Reliant Energy, are also unaccredited by the BBB.
On Google Reviews, Rhythm shows mixed customer opinions regarding cost and customer service. Alicia D. wrote about how she enjoys being a Rhythm customer because of the transparent bills and usage information. She has renewed her contract multiple times because Rhythm had the best rate compared to other providers. Other reviewers expressed that Rhythm’s rates are not the best in Texas, saying there are better options for specific plan types, especially solar buyback plans.
Some reviewers had trouble getting helpful answers or misleading responses from customer service. Other reviews mentioned customer service as a highlight of working with Rhythm, saying, “[Rhythm’s] customer support always makes you leave the calls with a smile.”
What to Look For When Reading Rhythm Energy’s Electricity Facts Label
The EFL details your energy plan, including price, contract terms and fees. Here’s an example EFL for Rhythm’s Digital Discount 12 plan and key terms to know.
- Average price per kWh: This is the average amount you'll pay based on your usage, including the base charge, energy charge and TDU delivery fees.
- Base charge: The base charge is a flat monthly fee Rhythm charges.
- Energy charge: The energy charge is the amount you’ll pay per kWh of electricity you use each month. We recommend comparing the energy charge to the average price per kWh on your EFL to spot plans with deceptive or confusing rate structures.
- TDU delivery charges: The cost of delivering electricity to your home from your utility company.
- Type of product: This section includes the plan type, such as fixed or variable rates.
- Contract term: This section displays your contract length, which is typically 12 or 36 months for Rhythm plans.
- Early termination fee: You’ll pay a fee if you cancel your plan before the contract ends. Rhythm charges $20 per remaining month in your contract.
- Renewable content: This section shows what percentage of your energy usage is offset by renewable sources. All Rhythm Energy plans are 100% renewable, which is higher than the national average.
- Other disclosures: The disclosure sections explain how your price can vary throughout the contract. For a fixed-rate plan, your energy charge will remain the same, but TDU fees and administrative costs may change over time.
What Is The Best Way To Contact Rhythm Energy?
You can contact Rhythm Energy in several ways, such as by phone, using the chat or sending an email.
- Set up service: 1-888-492-0217
- Current customers: 1-866-951-5701
- Online chat: online chat via Rhythm's website
- Email: support@gotrhythm.com
- Outage reporting: Your TDU is responsible for restoring power during an outage. Contact the utility company serving your area to report outages.
How Do You Move or Transfer Service With Rhythm Energy?
Rhythm Energy typically offers the free transfer of service to your new address, provided your new home is in their service area. Simply call customer service. Rhythm will help you set up service at your new address based on when you need electricity.
Final take: Rhythm Energy Offers Predictable Costs for 100% Green Energy
Rhythm Energy is one of our top-rated providers. It’s known for its transparent pricing and predictable green energy plans, so you know what to expect on your electric bill each month. All Rhythm plans are powered by 100% renewable sources, like wind and solar, making it a great option for those who prefer green energy plans.
Your plan options are more limited with Rhythm than with other providers, especially for variable-rate plans. If you prefer a month-to-month option, you’ll have to find another provider. But with Rhythm’s 30-day test drive, you can try any plan for a month to decide if it’s right for you. You can cancel without any penalties or fees if the plan isn’t a good fit. Customer satisfaction scores for Rhythm are below average, but it is still highly rated for its affordable prices and predictable bills.
Frequently Asked Questions About Rhythm Energy
Will Rhythm Energy charge me a cancellation fee?
Rhythm Energy typically charges $20 for each month remaining when you cancel before the contract ends. However, there may be some exceptions if you’re a new customer who cancels within 30 days of enrollment or if you’re moving outside of Rhythm’s service area.
Do the Rhythm Energy rates shown include everything?
Yes, the advertised rate includes base, energy and TDU charges. However, the advertised rate may assume you qualify for discounts or time-of-use benefits. We recommend comparing the energy charge to your usage for an accurate rate based on how and when you use electricity.
Does Rhythm Energy run a credit check?
Yes, Rhythm Energy — like most energy companies — runs a soft credit check to evaluate your score and payment history. Don’t worry; this credit check won’t affect your credit score, and the provider will not deny service based on your credit score. However, Rhythm may require a deposit to enroll, depending on the results of your credit score. You can typically get the deposit refunded when you pay on time for 12 consecutive months.
What is the best Rhythm Energy electricity plan?
Based on our research, Rhythm’s best may be the Digital Discount 12. This plan offers fixed rates for a year with no confusing bill credits or time-of-use restrictions. It also includes a $5 monthly discount when you enroll in autopay and paperless billing.
How We Rate and Review Texas Electricity Companies
With dozens of providers and hundreds of plans available in the deregulated Texas market, choosing the right one can feel overwhelming. We created a comprehensive rating methodology to help you cut through the complexity and find the best electricity plan for your needs, whether you're moving to Texas or looking to switch providers.
We’ve researched dozens of Texas electricity providers and scored them out of 5 stars based on cost, bill predictability, customer satisfaction, brand trust, and plan features. Here’s how those core factors weighed into our ratings:
- Plan features (33%)
- Customer satisfaction and brand trust (27%)
- Plan rates and pricing (20%)
- Energy bill predictability (20%)
