Gexa Energy offers some of the cheapest electricity rates in Texas, with special discount plans for customers of Home Energy Club.
The company has been in business over 20 years and is one of the most established and trusted electricity providers in the state.
To help you avoid bill surprises, we vet each electricity plan, and Gexa offers a 60-day Happiness Guarantee (see their site for details), allowing you to switch to another plan if you’re not satisfied.
To enroll in a discount rate by phone, speak directly with a Gexa operator at 888-789-0097 and mention our promo code “GexaTX”.
Gexa Energy Plans in Texas
8 Gexa Energy Plans & Discount Rates in Houston
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.8 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.8 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.9 ¢/kWh |
| Gexa Saver Freedom 36 | 36 Months | 18.4 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 20 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 20.2 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 21 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 21 ¢/kWh |
- *Rates as of 11/20/2024 at 05:38 PM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Get expert help from an operator at 888-789-0097. Mention promo code “GexaTX” for special Gexa Energy offers.
7 Gexa Energy Plans & Discount Rates in Dallas
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.4 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 19.7 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/20/2024 at 05:38 PM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
Compare Gexa Energy’s offers on fixed-rate plans here or call their operator at 888-789-0097.
Cheap Rates Statewide
Gexa’s cheap energy rates are competitive in all areas of the Texas. You can review their Houston and Dallas rates, or check rates for other major cities by entering your zip code on this page. Or you can find your location in our expansive Cities list to shop for electricity plans near you.
Price-Protected Fixed Rates
Given the extreme weather events Texas has been experiencing, which create peak energy demand periods that drive up rates, it’s more important than ever to enroll in fixed-rate plans rather than take the risk of receiving a huge bill surprise caused by a variable-rate plan.
We only offer Gexa’s fixed-rate plans. Except in special circumstances, we highly recommend that you enroll in a fixed-rate plan to gain price protection and peace of mind, and stay away from floating rates that can soar during extreme weather.
Gexa has a range of popular fixed-rate plans, such as:
- Gexa Basic Plus 12
- Gexa Energy Saver 24
- Gexa EveryDay EveryNight 12
- Gexa EveryDay EveryNight 24
- Gexa Free 3 Day Weekends 12
- Gexa Premium Plus 12
- Gexa SavEV 12
- Gexa Simply Low 12
- Gexa Simply Low 24
- Gexa Solar BuyBack 12
While fixed-rate plans typically offer more predictable energy bills, Gexa also offers a variable-rate plan, the Flex plan.
Bill Credit Plans
Many of Gexa Energy’s electricity plans include bill credits. They can effectively give you a bit of free electricity, but these plans are usually not suited for all usage levels. Be sure to review the Electricity Facts Label (EFL) for each plan to confirm that it’s a good match for your home, based on your monthly energy usage levels.
As a customer, you’ll have 24/7 access to your electricity account. Simply enter your login info and access online account management tools for you to make payments, and you can set up automatic payments, pay your bills online or level out your bills with budget billing.
Gexa Energy Reviews and Ratings
We have collected Gexa Energy Reviews from independent review sites, the State of Texas Public Utility Commission Complaints Statistics and other review sources.
We combine this information with customer survey data, results from “secret shopper” calls, customer experience information, and our opinion of the electric company’s policies and plans to determine a Home Energy Club (HEC) rating.
HEC Gexa Energy Rating: 4.5/5
Customer Ratings
Gexa has relatively high scores on the reviewed categories, and a score of over 4.5 in four of the five categories.
Customer Reviews
To see more customer review information, please visit our Gexa Energy Reviews page.
It’s important to note that generally, electric company customers who post reviews about their provider’s service do so because they’ve had a negative experience.
Renewable Energy Plans
Gexa’s 100% “green” plans often have lower rates than many fossil-sourced plans marketed by competitors. They demonstrate their care for the future of the planet by not marketing fossil-sourced energy.
Special Discount Gexa Energy Promo Codes
Available Now: Get special discount Gexa rates by calling their operator toll free at 888-789-0097.
You can also enroll online (enter your zip code above for plans), or by using our exclusive Gexa Energy promo code “GexaTX” on their website.
Using our bargaining power, we negotiate special discounts to help Texans save when they enroll in plans through Home Energy Club. Share our promo codes with your friends, family, co-workers and social media pals.
Requirements to Start Gexa Energy Service
Enroll with Gexa by calling 888-789-0097 or sign up online.
As soon as you sign up, they’ll run a credit inquiry. Depending on that outcome, you may need to pay a deposit to start your electricity service.
At the time of your sign up, you’ll need to provide basic personal information such as name, email, and date of birth and set up your account login. Once you’re signed up, you’ll receive your contract documents.
Customer Service
If you need help at any time, a customer care specialist can assist you with everything from reading your energy bill to answering any questions about your electric service. Go to the Gexa Energy login page to access your account online.
- Call for help at 888-789-0097.
- Gexa’s phone help hours are 7 a.m. to 8 p.m. Mondays through Fridays and 8 a.m.-2 p.m. Saturdays.
Bill Pay
You can manage your account 24/7 with an online account. You can conveniently pay your bill online, set up automatic energy bill payments or level out your electricity bills with budget billing. Use the Gexa energy login link above to access billing information.
Also, visit the Smart Meter Texas website to conveniently access your historic usage information.
Switching, Moving In, Moving Out and Cancellation Fees
Moving to a new home and finding the best electric company in Texas for your needs is a time-consuming process, and we try to make it easy for you to compare electricity plans and rates in Texas.
For quick tips on everything from switching energy providers to canceling your electricity plan and finding the best plan for your needs, check out our Savvy Shopper’s Guide.
Transferring Your Plan
If you’re already a Gexa customer, you can keep your electricity rate with them, even if you’re moving to a new home. You can schedule your move and electricity plan transfer date up to 60 days in advance.
Report an Outage
In case of a power outage, the fastest way to report it is to directly contact the Transmission and Delivery Utility (TDU or TDSP) in your area, as Gexa is a Retail Electricity Provider (REP), and it’s mainly responsible for marketing and billing. Meanwhile, TDUs are responsible for fixing outages, maintaining the lines, and transmitting electricity.
If you wish to report a power outage in Texas, please contact your local area TDU:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
If a Gexa power outage in Texas occurs, check out our guide for what to do in a power outage.
About Gexa
Gexa Energy is a wholly-owned subsidiary of NextEra Energy Resources, which is one of the largest wholesale generators of electric power and a leader in renewable energy. The company headquarters in Texas are located in:
601 Travis Street #1400, Houston, Texas 77002
You can call their corporate headquarters at 866-961-9399.
Deregulated Cities | ||
|---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Zip Codes Serviced
Gexa Energy Frequently Asked Questions
Where can I pay my bill?
Texas residents have many options to pay their Gexa Energy bill payment, such as:
- Online bill pay with Discover, MasterCard, and VISA credit cards using the login
- Automatic bill pay with Auto Bill Pay program using bank or credit/debit card draft
- Phone bill payment by calling the toll free number 888-789-0097
- Prism Money payment using the Prism mobile app
- MoneyGram payment at any of their locations near you
- Mail payment by sending your checks to PO Box 660100, Dallas, TX 75266-0100
How good is Gexa Energy?
Gexa Energy, a leading electric company in Texas, is considered a very good electric company based on ratings from numerous independent sources and thousands of certified reviews on Home Energy Club. Gexa offers the following:
- Some of the very cheapest electricity rates in Texas
- Unique 60-day Happiness Guarantee
- 100% renewable energy offers often costing less than fossil-sourced plan offers
- Bill credits on many plans based on usage levels
- Paperless billing and easy one-time payment options
- Billing assistance programs
Who owns Gexa Energy?
NextEra Energy Resources, one of the country’s largest wholesale electric power generators, owns Gexa Energy. Here’s some notable facts about Gexa:
- One of the most established and trusted light companies in Texas
- Offers consistently low electricity rates
- Specializes in discount 100% renewable energy
How do I cancel my contract?
You can cancel your Gexa Energy contract at any time by informing the company.
- If you are moving to an area where they do not provide service, you don’t have to pay a cancellation fee
- As part of the company’s “Happiness Guarantee”, it will waive your early termination fee if you switch to another Gexa energy plan within the first 60 days
Is a deposit required to enroll in a plan?
Depending on your credit check results, Gexa may require a deposit to start service. Getting electricity with no deposit is possible based on your credit score or by enrolling in a prepaid electricity plan at Home Energy Club.
What is residential usage credit?
Gexa Energy provides simple, fixed-rate residential plans with pricing to help customers lower their electric bills.
The company offers monthly residential usage credits (bill credits) worth up to $100 for average household electricity usage of 500-1000 kWh, 1000-2000 kWh, and over 2000 kWh, respectively. You need to confirm that a bill credit plan is a correct fit based on your home’s usage levels.
